Frequently Asked Questions
Do you offer consultations?
Yes! We offer a free 30 minute virtual consultation.
Following the consultation and prior to your first session, we will perform an in home planning session to discuss all the details and develop a customized organizing plan.
Do I need to purchase any products?
No. We can absolutely work with what you have. Although, if you would like to purchase organizing products, We will provide you with a list of suggested items for your space. Once you decide what works for you, we will take care of the rest.
Are you insured?
Yes!
Do I need to be present?
The only time we ask that you are present is during the editing phase when we determine what stays and what goes. After that, you are free to enjoy your time however you choose.
What happens to the items I no longer want to keep?
At the end of our sessions, we will happily take away one car full of donations and will request a receipt for your records.
When are payments due and what forms of payment do you accept?
Clients will be invoiced prior to service and a 50% deposit is due at the time of booking to secure your dates. The Spruced Space accepts cash, check, Zelle or credit card. Checks should be made payable to “The Spruced Space”.
What is your cancellation policy?
To ensure availability to all clients, we ask that you please provide notice of cancellation at least 48 hours prior to your appointment. For any appointments cancelled within 24 hours, a 50% cancellation fee will be applied. If you need to reschedule, we will do our best to accommodate your request.
Will you take pictures of my home and post them on social media?
Pictures are a great way to track progress and are helpful when planning personalized systems for you. However, we respect your privacy and would never post pictures on social media without your consent.